Client Onboarding Agent

New clients,
onboarded end to end.

From "yes" to kickoff without you chasing: contract out for e-sign, systems and folders set up, welcome comms sent, first meeting booked. Every client message is approved by a real person before it goes out.

OC
Client Onboarding Agent
Sign-up to kickoff
RunsOn trigger
ToolsCRM · E-sign · Xero · Calendar
CadenceYou design, worker executes
PersonalisesName, role, context
EscalatesBad signal, no reply
From£600 / month
What it does

Onboarding that doesn't drop off in week two.

Onboarding is a project, not an email sequence. This agent runs the whole arc — paperwork, systems, comms, kickoff — and keeps going until every step is done.

01

Contracts out for e-sign

Sends the agreement via your e-sign tool, chases until it's signed, files the executed copy.

02

Systems set up

CRM record, project folders, invoicing in Xero, access and accounts — created to your convention.

03

Welcome comms

Welcome, what-happens-next, and check-ins — in your tone, held for approval.

04

Kickoff booked

Finds a time across diaries, books the kickoff, circulates the agenda. Chases forms and info still owed.

05

Reports progress

Who's signed, who's set up, who's booked, what's stuck. One status view, no chasing.

A day in the life

Designed once, delivered forever.

Step 01

Design

We map your onboarding once — paperwork, systems, comms, kickoff. Your voice, your process.

Step 02

Trigger

A new client in the system kicks off the whole job automatically.

Step 03

Run

Contract out, systems set up, comms drafted for approval, kickoff booked.

Step 04

Report

Progress and sticking points, reported weekly. You tweak; it adapts.

Outcomes

The soft stuff, done reliably.

Onboarding completion
+47%

Customers who finish your onboarding flow when it's actually sent properly.

First-month satisfaction
+22pts

For new hires who get all week-one and week-four touches.

Renewal uplift
+11%

When renewal nurture is run consistently.

Field note

"New starters kept telling us how well-organised we were. We weren't — the worker was."

— Head of People, scale-up

Questions

Common questions

Does it feel robotic?
Not when it's set up properly. We work from samples of your actual good onboarding emails and personalise them hard.
Can it work in Slack or SMS?
Yes — email, Slack, Teams, SMS. Pick per message based on where your people actually are.
What if someone replies?
Real questions route to a human. Routine ones are answered in your tone, with your content.

Meet your Client Onboarding Agent.

Book a 30-minute consultation. We'll show you the agent running on a sandboxed copy of your tools, so you can see the fit before you commit.